tips

Problem Solving

Fresh Locker

Bag melts:

  • The sealing strip may have been too hot during the sealing process. Allow the unit to cool for 20 seconds between uses. If the bag continues to melt, allow unit to cool with the lid in the upright position for 25 minutes before using.

 

Air has seeped back into the vacuumed bag:

  • Check the seal of the bag. There may be a hole or wrinkle that is allowing air to reenter the bag. Carefully cut the bag open and re-seal it, or use an entirely new bag.
  • Make sure there is no moisture or liquid from the food present within the bag seal. You may need to cut open the bag and re-seal it, or use an entirely new bag. Partially freeze foods with excess liquids, prior to vacuum sealing.
  • Make sure there are no food items with sharp edges that may have punctured the bag. If you find a puncture hole, seal the item in an entirely new bag.
  • Make sure no liquids were drawn to the sealing strip area.
  • Check for loose, worn or cracked Upper and Lower sealing gaskets.
  • Moisture of foods with high liquid content will prevent the bag from sealing properly. Cut bag open and wipe top inside of bag and reseal.

 

Bag will not seal:

  • Check that there aren’t any gaps, folds, wrinkles or holes in pre-sealed edges.
  • Moisture of foods with high liquid content will prevent the bag from sealing properly. Cut bag open and wipe top inside of bag and reseal.
  • Make sure you’ve placed the bag in the proper place. When making a bag from a roll, make sure end of cut piece is on the sealing strip.
  • Make sure you’ve given the appliance time to cool down. Wait 20 seconds between seals.

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